Working at Midwest Digestive Center
Midwest Digestive Center is an Equal Opportunity Employer, taking pride in providing a safe, secure environment that promotes excellence while accommodating the needs of the employees in the work place.
Available Jobs
Office Receptionist
Key Responsibilities & Duties
- Patient Greeting & Check-In: Welcoming patients, updating demographic information, and verifying insurance eligibility.
- Scheduling & Coordination: Scheduling appointments, managing calendars, and sending reminders.
- Front Desk Administration: Managing multi-line phones, handling correspondence, filing records, and keeping the reception area organized.
- Financial Tasks: Collecting co-pays, processing payments, and updating billing records.
- Patient Assistance: Answering inquiries, providing forms, and managing patient flow to minimize wait times.
- Confidentiality: Maintaining strict patient confidentiality in compliance with HIPAA regulations.
Required Skills & Qualifications
- Customer Service: Strong interpersonal skills to handle anxious or frustrated patients with empathy.
- Organization: Ability to multitask and prioritize in a fast-paced environment.
- Technical Proficiency: Knowledge of Electronic Health Record (EHR) software, medical terminology, and basic office equipment.
- Communication: Clear, polite, and professional communication skills.